Returns and refunds

If, for any reason, you need to return received goods to us (please read our Terms & Conditions), please let us know within seven working days why you wish to return the item(s) by emailing us at shop@wwt.org.uk. We will then be in touch to make suitable arrangements. Please return the package to:

WWT Online Shop
Martin Mere
Fish Lane
Burscough
Lancashire
L40 0TA
UK
 

Faulty Goods

If, for any reason, you are not satisfied with the goods you receive, please email us in the first instance, with your details and a summary of the fault to shop@wwt.org.uk and we will contact you to make suitable arrangements to either refund the sale or replace the faulty goods.

Main Switchboard Telephone Number: 01704 895181
 
Registered Charity number:  England & wales 1030884, Scotland SC039410
Company Registration number: 02541350
 

Terms and Conditions

Please follow this link to see our Terms and Conditions